Warranty terms

Warranty terms

Hõbekivi OÜ products come with a warranty so you may be assured of high product quality and durability. Warranty on  fireplace materials is three (3) years as of the date of delivery. Parts made of cast iron (door etc.) have a one year factory warranty by the manufacturer.

Quality warranty: defects which occur during the warranty period and for which the manufacturer is responsible, will be repaired at the expense of the manufacturer. The warranty does not cover the fibrous look, colour, pattern and microcracks characteristic of natural stones which do not affect the safety and performance of fireplaces. Warranty does not apply to wear and tear under normal conditions nor damages or defects caused by misuse.

Exploitation warranty is three years, provided the product has been installed according to the instructions. Responsibility for installation lies with the master builder.

Tõmmet toetab Schiedel

Tõmmet toetab Schiedel